Patient Information

Medicare

We accept all Medicare plans including Medicare Advantage

What to Bring to Your First Appointment

• ✓Photo ID and insurance card(s)
• ✓List of current medications and dosages
• ✓Recent medical records and test results
• ✓Referral documentation (if required by insurance)
• ✓Completed new patient forms (download below)
• ✓List of allergies
• ✓Medical history including previous surgeries

How long do wound healing treatments typically take?

Healing time varies based on wound type, size, location, and individual health factors. Most patients see significant improvement within 4-8 weeks, though complex wounds may require longer treatment. We provide regular progress assessments and adjust treatment plans as needed.

Do I need a referral from my primary care physician?

While some insurance plans require a referral, many do not. We recommend checking with your insurance provider. Medicare and Medicaid typically do not require referrals for wound care services.

What should I expect during my first visit?

Your first visit includes a comprehensive wound assessment, medical history review, and development of a personalized treatment plan. The appointment typically lasts 45-60 minutes. We'll explain your diagnosis, treatment options, and answer all your questions.

How often will I need follow-up appointments?

Follow-up frequency depends on wound severity and treatment type. Many patients are seen weekly initially, then every 2-4 weeks as healing progresses. We create a schedule that balances optimal care with your convenience.

What are the costs and billing procedures?

Costs vary based on treatment type and insurance coverage. We bill your insurance directly and provide cost estimates before treatment. Our billing team can help you understand your coverage and out-of-pocket expenses. We offer payment plans when needed.

Can I continue wound care at home?

Yes! We provide comprehensive education on at-home wound care, including proper cleaning, dressing changes, and when to seek emergency care. Many treatments can be done at home between office visits.

Understanding Your Bill

• •We file claims directly with your insurance
• •You are responsible for copays, deductibles, and coinsurance
• •Statements are mailed monthly for any patient balance
• •Multiple payment options available (check, card, online)

Financial Assistance

• •Payment plans available for qualifying patients
• •Financial counseling services offered
• •We accept CareCredit and medical financing
• •Contact our billing team for assistance